Cyber Security - Customer Success Manager

Duration: 2023-01-12 - 2024-01-31
Monthly Salary: 0.00 - 0.00
Job position: Cyber Security - Customer Success Manager

digiALERT solutions private limited

LakeView Towers , 2nd Floor ,Water Canal Rd, Before DRJ Hospital, (Opposite Alliance Orchid Springs) Korattur Tank,Korattur, Chennai, Tamil Nadu 600080
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Job Description

Job Title: Cyber Security - Customer Success Manager

Company: digiALERT

Location: Kolathur, Chennai

Job Description:

digiALERT is seeking a highly motivated and experienced Cyber Security professional to join our team in Kolathur, Chennai as a Customer Success Manager. The successful candidate will be responsible for ensuring the success of our clients by providing exceptional customer service and technical support.

Key Responsibilities:

  • Act as the primary point of contact for assigned clients and manage their technical and service-related needs
  • Work closely with clients to understand their business objectives and tailor our solutions to meet their specific requirements
  • Provide technical support and troubleshoot any issues that arise
  • Keep clients informed of new products, features, and services that may be of interest to them
  • Collaborate with cross-functional teams to ensure client satisfaction and success
  • Provide feedback to the product and development teams to improve the overall customer experience

Qualifications:

  • 3+ years of experience in cyber security, with a focus on customer service and technical support
  • Strong knowledge of security best practices and industry standards
  • Experience with cyber security tools and technologies
  • Strong communication and problem-solving skills
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • CISSP, CISM, or other relevant cyber security certification is a plus

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a highly motivated and experienced cyber security professional with a passion for customer success, we encourage you to apply for this exciting opportunity.

 

Please submit your resume and cover letter for consideration. We are an equal opportunity employer and welcome applicants from all backgrounds to apply.

Skill Recquired

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digiALERT solutions private limited
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2024-01-31